Gualberto Extend LLC
EXTEND OPS AI
Your crew's work — documented in English and Spanish, approved by a human, ready for your client.
Built for commercial cleaning, facilities, and property operations companies whose teams work in two languages and whose clients ask for proof.
The problem
The shift gets done. The paperwork doesn't.
Reports live in text messages, incident notes get rewritten at midnight, and the client still asks: "Can you show me what was done?" When your team works in English and Spanish, every one of those problems doubles.
How it works
From a voice note to proof of service.
1
Intake, in both languages
Service requests and issues come in by phone or message, in English or Spanish, and get routed to the right person — after hours included.
2
Work orders on the phone
Each job carries its site, instructions, and checklist. Your crew sees today's work in their own language.
3
AI drafts. A human approves.
Your employee dictates or types raw notes; the system returns a clean, structured report. Nothing is final and nothing reaches a client until a supervisor approves it. Machine translations are labeled as machine translations.
4
Proof of service
Completed work generates client-ready summaries: what was done, where, and when — the proof your clients keep asking for.
Demo
How a pilot works — a demo walkthrough.
1
A worker reports in Spanish
A crew member sends a voice note or photo on WhatsApp, in Spanish, in their own words — for example, reporting a spill or a finished area.
2
A draft work order in English
The system turns it into a clean, structured work-order draft in English. The worker's original words are kept as the record.
3
A supervisor approves — safety first
Before anything is approved, the supervisor must answer the safety checks. If the checks aren't answered, the approval cannot go through.
4
Proof of the finished work
The crew adds proof photos when the job is done.
5
A report the client can trust
The client receives a clear report, backed by a tamper-evident record of every step, from the first voice note to the approval.
How your data is handled
Isolated. Labeled. Human-approved.
Each company's information is isolated from every other company. The worker's original words are preserved as the record, translations are labeled as machine-generated, and a human approves every escalation — nothing reaches a client on autopilot.
Built for operations like yours
Commercial cleaning companies · Facilities and building services teams · Property operations
Bilingual by design — not translated as an afterthought. Escalation discipline built in: urgent issues go to a supervisor immediately, and every approval is logged.
Pilot program — now open
Start with one workflow.
EXTEND OPS AI is opening a small pilot group of operators. A pilot means: we set up ONE of your workflows together, your team runs it in real work, and we measure the time it saves. If it doesn't save you time, you don't continue.
Or write to us: gualberto@gualbertoextend.com · (646) 974-2304
EXTEND OPS AI is a product of Gualberto Extend LLC, Bronx, New York.